Continuous Improvement

What is Gemba Walk?

Gemba Walk is a lean management practice where leaders and managers go to the "gemba" (the actual place where work happens) to observe processes, ask questions, and learn from employees. This direct observation helps identify improvement opportunities and builds stronger relationships between management and frontline workers.

Our digital Gemba Walk platform makes it easy to structure walks, capture observations, assign actions and track improvements—all from your mobile device.

3X

More Observations

70%

Action Closure Rate

80%

Time Saved
Gemba Walk
Platform Features

Powerful Gemba Walk Features

Everything you need to conduct effective gemba walks and drive continuous improvement

Structured Checklists

Create custom checklists and templates for different areas, ensuring consistent observations across all gemba walks.

Photo Evidence

Capture photos of observations, issues, or improvements directly from your mobile device.

Action Assignment

Instantly assign actions to team members with due dates, priorities and automatic notifications for accountability.

Location Tracking

Automatically tag observations with location data to identify problem areas and track improvements by zone or department.

Analytics Dashboard

Track gemba walk frequency, observation trends, action closure rates and improvement metrics with visual dashboards.

Historical Records

Access complete history of gemba walks, observations and improvements to identify patterns and measure progress over time.

Simple Process

How Gemba Walk Works

Four simple steps to conduct effective gemba walks

1
Schedule Gemba

Select the area, choose checklist templates and set theme for your gemba walk.

2
Observe & Document

Walk the floor, observe processes, capture photos, and document observations in real-time.

3
Assign Actions

Create action items, assign to team members, set priorities and due dates immediately.

4
Track & Improve

Monitor action completion, measure improvements.

Business Impact

Benefits of Digital Gemba Walks

  • Increased Leadership Presence: Enable more frequent floor visits with structured, efficient digital tools
  • Better Communication: Foster open dialogue between management and frontline workers
  • Faster Problem Resolution: Identify and address issues immediately with instant action assignment
  • Data-Driven Decisions: Use analytics to identify trends, prioritize improvements and measure impact
  • Cultural Transformation: Build a culture of continuous improvement and employee engagement
  • Reduced Waste: Systematically identify and eliminate waste through regular observations
Business Benefits

Start Your Gemba Walk Journey

Transform your leadership approach with digital gemba walks. See issues in real-time, engage your team and drive continuous improvement across your organization.