Incident Management

Comprehensive incident reporting, investigation, and corrective action tracking. Learn from incidents to prevent recurrence and drive continuous improvement.

EHS Excellence

What is Incident Management?

Incident Management is a systematic approach to recording, investigating, and learning from workplace incidents—including injuries, illnesses, near misses, property damage, and environmental releases. Effective incident management prevents recurrence and drives continuous safety improvement.

Our digital platform streamlines the entire incident lifecycle—from immediate reporting through investigation, root cause analysis, corrective action implementation, and effectiveness verification. Mobile reporting, automated notifications, investigation workflows, and analytics ensure no incident goes unaddressed.

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Incident Investigation
Key Features

Comprehensive Incident Management Tools

Mobile Reporting

Report incidents immediately from mobile devices. Capture photos, GPS location, witness statements, and injury details on-the-spot for accurate documentation.

Investigation Workflow

Structured investigation process with guided templates. Assign investigators, set deadlines, track investigation progress, and document findings systematically.

Root Cause Analysis

Built-in tools for 5 Why's, Fishbone diagrams, and fault tree analysis. Identify true root causes rather than just treating symptoms.

Corrective Actions

Automatically generate corrective actions from investigation findings. Assign owners, track implementation, and verify effectiveness before closure.

Automated Notifications

Instant alerts to managers, safety teams, and stakeholders when incidents occur. Reminder notifications for overdue investigations and corrective actions.

Analytics & Trends

Dashboards showing incident rates, severity trends, common causes, affected body parts, and leading indicators for proactive prevention.

Safety Culture
Benefits

Why Digital Incident Management?

  • Prevent Recurrence

    Learn from every incident through thorough investigation and effective corrective actions.

  • Reduce Incident Rates

    Systematic tracking and prevention measures lead to measurable reductions in incident frequency and severity.

  • Regulatory Compliance

    Meet OSHA recordkeeping requirements and maintain complete incident documentation for audits.

  • Faster Response

    Mobile reporting means incidents are documented immediately while details are fresh and accurate.

  • Data-Driven Insights

    Identify patterns, trends, and high-risk areas to focus prevention efforts where they matter most.

Process

How It Works

1
Report Incident

Employee reports incident via mobile app or web. Capture details, photos, location, injuries, and witnesses immediately.

2
Investigate

Assign investigator, gather evidence, interview witnesses, perform root cause analysis using structured tools and templates.

3
Implement Actions

Create corrective actions addressing root causes. Assign owners, set deadlines, track implementation to completion.

4
Verify & Learn

Verify corrective action effectiveness. Share lessons learned. Analyze trends to drive continuous safety improvement.

Coverage

All Incident Types Covered

Injuries & Illnesses

Work-related injuries, occupational illnesses, first aid cases, recordable incidents, and lost time injuries.

Near Misses

Close calls that could have resulted in injury or damage but didn't. Valuable learning opportunities.

Property Damage

Equipment damage, vehicle accidents, building damage, and other property loss incidents.

Environmental

Spills, releases, emissions exceedances, and other environmental incidents requiring reporting.

Fire & Emergency

Fires, chemical emergencies, evacuations, and other emergency response situations.

Security

Security breaches, theft, workplace violence, unauthorized access incidents.

Ready to Improve Incident Response?

Join organizations using Appcarter for comprehensive incident management. Learn from every incident to drive continuous safety improvement and prevent recurrence.

  • 30-day free trial
  • Mobile incident reporting
  • Root cause analysis tools
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Safety Management